Q: What does "Could not connect to server. Please try again later." mean?

A: Two possible reasons: You are currently not connected to the Internet or the game server is currently down.

Q: What does "Your client needs to be updated to run this game." mean?

A: It means there is a newer version available. You must download the latest version from the Downloads page.

Q: Why can't I purchase any species despite having enough credits?

A: It is possible that the server is running a bit slow, so give it some time. If problem still persists, there is probably an internal server issue.